5 / 12
Get the most
from your plan
Using your benefits is really simple. Just keep a few key things in mind:
Get to know what’s on your member ID card.
Whether you’re a new member
or you just renewed, take a close look at your ID card. There’s a lot right there.
It has your plan name, your ID number and more. Always bring your member
ID card with you when you go to the doctor’s office.
Check that the doctor you are headed to is in the network before you go.
If you
use a doctor who is not part of your plan’s network, you could have problems
like the plan not paying for a service or the doctor not knowing a service is not
covered. And that means you might have to pay more out of your own pocket.
Call the doctor to check, use our Find a Doctor tool on the home page or call us
at
1-800-782-0095
.
Take some time to read through your Member Handbook.
This describes the
features of your plan in detail. Don’t wait for an emergency to look at it for
the first time. Read up on your plan ahead of time and call the Customer Care
Center at
1-800-782-0095
about things in the guide that you don’t understand.
If you have hearing or speech loss, call the TTY line at
1-866-368-1634
.
One more thing: pay close attention to any letters you get from us. Call us
if you don’t understand anything in letters we send you. They are usually
important. We want to make it as easy as we can for you to use your benefits to
the fullest.
Join Weight Watchers at no cost to you
Tired of trying diets? Learn how to make healthy food choices and
lose weight the safe way with Weight Watchers. You may be able
to join the program at no cost to you. To take part, you need to be a
UniCare member and be:
•
Age 18 or older with a body mass index (BMI) higher than 25.
Your doctor can perform a quick BMI test to find this out. It’s easy
and painless and only takes a few seconds.
•
Ages 10 to 17 with:
♦
♦
A BMI in the 85th percentile or above for your age or gender.
Your doctor will be able to tell you this.
♦
♦
A parent’s or guardian’s OK to join.
♦
♦
A doctor’s referral.
For more about the Weight Watchers benefit, call
1-888-611-9958
.
Ready to stop smoking?
The West Virginia Tobacco Quitline has
a program with stop-smoking coaches
to help you over the phone when you’re
ready to quit smoking. If you qualify
for the program, you can get nicotine
gum, an inhaler or patches plus other
materials to help you quit. There are even
special programs for pregnant smokers
and spit or chewing tobacco users. To
see if you qualify and to get started, call
1-800-QUIT-NOW
(
1-800-784-8669
)
or
1-877-966-8784
. Make today the day
to choose to quit for good.
My Health
•
5